Building Smarter Apps: Unlocking the Potential of ChatGPT in Your Application

by Anastasiia Bitkina

B2B companies constantly search for new ways to better interact with customers and optimize their marketing strategies. Nowadays, the most popular way to enhance customer experience and business is to develop an app with ChatGPT integration. Leveraging the power of artificial intelligence technology, business owners can reach their goals faster and more efficiently.

In this article, we:

  • examine what makes ChatGPT so beneficial for the B2B industry
  • share ideas for how businesses from various industries can use ChatGPT today
  • explore how it can help you boost your business and achieve success
  • explain how to create an app with ChatGPT integrated into it

Please keep reading!

Table of contents

What are the benefits of building an app with ChatGPT?

ChatGPT offers many benefits to businesses and individuals alike. Let’s take a closer look at the key benefits the company will derive from building an application with ChatGPT.

Enhanced customer experience

ChatGPT can enhance customer experience by allowing people to get quick and accurate answers to their queries. It can save customers time as they don’t have to search through multiple sources for the right answer. While other natural language processing (NLP) tools focus primarily on text analysis, ChatGPT can understand and respond to a wide range of natural language questions and commands, making it a valuable tool for businesses and organizations across different industries. All of these features combine to create a better customer experience overall.

Reduced costs

ChatGPT allows you to form written queries or responses to emails quickly, write articles, do research, or create examples of solutions for developers. In fact, instead of investing in additional workforce or resources to do simple tasks, you can use ChatGPT.

Improved efficiency

Another benefit of using ChatGPT is that it enables businesses to be more efficient in managing their operations since they can automate tedious tasks such as FAQs, lead generation, and more. This leaves more time for employees to focus on other essential aspects of the business while always providing excellent customer service.

Increased engagement

Through automated conversations, customers can ask questions, make requests, and receive quick answers, given the context of the dialogue. Also, businesses can use ChatGPT to provide customers with helpful tips and advice related to their queries or requests, which can further increase engagement levels.

Valuable insights

ChatGPT can offer insights into market trends, customer behavior, and other valuable data. This will enable companies to understand their customers’ preferences better and adapt their services accordingly.

How will ChatGPT impact the various industries?

The potential of ChatGPT is truly immense, and its applications are only limited by your imagination. It has revolutionized customer service, healthcare processes, virtual assistants, and many more. With continued development and breakthroughs in artificial intelligence, ChatGPT could pave the way for unprecedented advancements across multiple industries soon.

Below we consider a few examples of how ChatGPT could be used in various business industries.


Problem: With limited resources and time, it can be difficult for healthcare organizations to provide personalized patient experiences that result in improved outcomes. Additionally, healthcare providers often need help with administrative tasks that take away from the time they have to spend with patients. 

Solution: ChatGPT helps automate mundane tasks such as appointment scheduling and medical record retrieval so that healthcare providers can focus on delivering high-quality care. By leveraging natural language processing technology, ChatGPT provides a more efficient way to interact with patients and help them get the answers they need quickly and accurately.

Customer services

Problem: Traditional methods of delivering customer service is time consuming and expensive. Businesses need an automated solution that quickly responds to customers’ queries without breaking the bank.

Solution: Customer service is one of the most obvious areas where this technology can be used, as it can help businesses talk more efficiently and faster with customers or colleagues. Also, it can automate specific tasks to free up time and resources, making interacting with customers or colleagues smoother and quicker. 

AI-powered chatbot provides 24/7 customer support with lightning-fast response times at a fraction of the cost of traditional customer service solutions. With ChatGPT, businesses can rest assured that customers are getting the best possible experience whenever they reach out.


Problem: Educators often need help with the number of administrative tasks they must complete, such as grading assignments, managing student records, and responding to emails. This leaves them little time for more important activities like developing lesson plans or providing personalized instruction to students. 

Solution: ChatGPT streamlines administrative tasks so educators have more time for meaningful work. With ChatGPT, educators can quickly manage student records and respond to emails in a fraction of the time it would take without automation. Moreover, ChatGPT can help students learn a new language by providing personalized exercises and feedback on their speaking and writing skills.


Problem: As an ecommerce business, it can take a lot of work to keep up with customer inquiries and provide them with the answers they need on time. Companies need to give customers the best possible experience when shopping online, but they need more staff or resources to respond quickly and accurately to their questions. 

Solution: ChatGPT can help customers with questions about products or solve problems in online shopping. ChatGPT provides automated responses that are tailored specifically for a particular ecommerce store. With ChatGPT, businesses can reduce response times while providing customers with the accurate information they need – no matter the time of day.


Problem: Businesses want to ensure they provide the best customer experience, but it takes work to keep up with all the manual processes and tasks required for success.  Moreover, keeping up with the latest fitness trends can be challenging and time-consuming. Plus, it’s difficult to know what customers want from their workouts. 

Solution: ChatGPT makes it easy for businesses in the fitness industry to streamline their operations and provide an exceptional customer experience. With ChatGPT, they can automate mundane tasks like scheduling appointments, answering FAQs, and managing memberships – freeing up time so they can focus on what matters most – their customers.

What is more, ChatGPT can provide personalized customer recommendations based on their individual needs and goals. With ChatGPT, it’s easy to quickly identify new trends in fitness and offer tailored advice that will keep businesses one step ahead of the competition.


Problem: Travel businesses need help to meet the ever-changing customer needs and expectations. Customers expect personalized experiences, instant responses, and 24/7 availability. It’s easier for travel businesses to satisfy these demands by sacrificing quality or customer satisfaction.

Solution: ChatGPT allows travel businesses to provide customers with a seamless experience that meets their needs quickly and efficiently. With ChatGPT, companies can offer their customers personalized conversations in real-time, 24/7 support, and automated processes that save time and money. This can improve traveler satisfaction and reduce the workload for travel providers.

Why choose React for ChatGPT app development

One of the great reasons to use ChatGpt API with React is React has one of the world’s largest and most active developer communities. The vibrant community provides many resources, including detailed documentation, tutorials, support forums, and code repositories. React developers come from all over the world and bring a wealth of knowledge to the table.

ChatGpt is an artificial intelligence that can learn and evolve. Therefore, ChatGpt will be able to absorb lots of information related to React, and it can be easily integrated with React to create powerful and interactive applications.

With React, developers can rapidly build sophisticated user interfaces, while ChatGPT provides the NLP capabilities needed to understand and respond to human input. This combination of technologies allows developers to create powerful applications with conversational interactions and natural language processing that enable engaging conversations with users.

How to create an app with ChatGPT: Alternative-spaces recommendations

Integrating ChatGPT into your app development can be a great way to provide an enhanced customer experience, increase engagement, and improve efficiency. Below we share some useful and valuable steps to follow when building an app with ChatGPT.

Set up an account with OpenAI to obtain an API key

To get started with ChatGPT for app development, you must set up an account with OpenAI and obtain an API key. This will grant you access to the GPT applications, which you can use to develop your product.

To do this, you should follow these simple steps:

  • Go to, then click the ‘Sign Up’ button and enter your email address and password to create a new account. 
  • Once the account is created, you must submit an application for API access. To do this, go to and click the ‘Create New Secret Key’ button. A popup window will appear where you should save this secret key in a safe and accessible location. For security reasons, you won’t be able to view the key again through your OpenAI account, so if you lose the key, you will need to generate a new one. 
  • Copy and paste this API key into your application to start using ChatGPT’s powerful NLP capabilities. It’s essential not to share your API key with anyone or reveal it in a browser or other client code for security purposes, as OpenAI may automatically rotate any API keys they find have become publicly available.
  • If needed, you can revoke the API key from your OpenAI account anytime.

Define the conversational flows

Having the correct text prompts is vital to carry out a high-quality coherent conversation with users. Text prompts should be formed in accordance with a particular flow. Thus, the critical step in ChatGPT application development is to design conversational flows to ensure the most intuitive and natural user experience possible. In the design of your ChatGPT-based app, it’s essential to create conversational paths that are straightforward, simple, and easy to complete. Additionally, each conversation should have multiple possible responses to ensure a smooth user experience.

Conduct testing

Before deploying your ChatGPT-powered bot, test it and ensure it performs the desired tasks correctly. Once you have gathered feedback, consider making adjustments and improvements to optimize its performance.

How much does it cost to develop a ChatGPT app?

Building a ChatGPT app could involve different costs depending on various factors. Some of the factors that determine the cost of developing a ChatGPT app include the app’s complexity, the developer’s experience, the amount of time used to build the app, and the features included in the app. 

  • Complexity. If the app is complicated, it will take more time and resources to develop it, which means that the cost of building it will be higher. This is because creating an app with high complexity requires specialized knowledge of various programming languages, and this knowledge comes with a higher cost.
  • Development team. Depending on the app’s complexity, the size and expertise of the team may range from one or two experienced developers for a basic chatbot application to four to five experienced developers for a more complex virtual assistant. Whatever the size of the team and their level of expertise, costs will vary accordingly.
  • Models. Each model has its own price and has different capabilities (optimization, more extended output and orderly execution of instructions, etc.). The price is formed by tokens, where 1000 tokens are approximately 750 words. The cost varies from 0.0004$/thousand tokens to 0.12$/thousand tokens.
  • Project duration. The amount of time required to develop a ChatGPT app also plays a significant role in the cost of building it. The longer it takes to create the app, the higher the costs. This is because the developer has to spend more time working on the app, which means more resources are used.
  • App functionality. The more features included, the higher the cost. Each additional feature requires more time and resources to develop and integrate into the larger app.

How Alternative-spaces can help

Alternative-spaces has vast experience providing GPT development services that allow organizations to build and deploy custom-built artificial intelligence (AI) systems. We create custom AI models with the help of specific parameters and algorithms.

The СhatGPT API types we’ve worked with:

  • Chat – is the base type for communicating with ChatGpt in a chat format.
  • Completions – create a completion for the supplied hint and options.
  • Edits – after receiving a hint and instruction, the model will return an edited version of the hint.
  • Images – given a hint and/or an input image, the model will create a new image.
  • Embeddings – get a vector representation of the given input data that models and machine learning algorithms can easily use.
  • Audio – convert sound to text.
  • Fine-tunes – tune and adapt the selected model to specific data.
  • Moderations – analyze text for OpenAI policy violations.

Recently, our company has developed a chatbot that partially solves the tasks of an HR manager. Such a chatbot can act as an assistant that generates greetings for any holiday. We have specified { role: ‘system’, content: ‘I am HR-manager it-company’ } in the system message so the bot understands who it is talking to. 


Summing up

ChatGPT is a powerful artificial intelligence-based natural language processing technology with great potential applications across different fields such as customer service, online shopping, education, virtual assistants, and healthcare. It helps businesses talk more efficiently and faster with customers or colleagues and automate certain tasks to save time and resources. Additionally, it could also significantly improve patient care in the healthcare industry. As ChatGPT continues to evolve and develop, it will surely have an even more significant impact on various industries soon.

If you want to build an app with ChatGPT, get in touch for a consultation. Alternative-spaces helps you explore unseen market segments, get measurable business value, and drive breakthrough results!


  • What ideas for a ChatGPT-based app development and website creation are viable today?

ChatGPT can be used to help create customer support systems with natural language processing capabilities that allow customers to search for solutions or ask questions quickly. It can also be used to automatically generate content such as blog posts, web pages, product descriptions, and more. Lastly, businesses can use ChatGPT to develop chatbot applications with conversational AI capabilities that enable users to have a more natural conversation with the chatbot.

  • How to optimize my budget when developing ChatGPT apps?

Optimizing your budget when creating an app with ChatGPT requires careful planning and cost management. You should develop a detailed budget plan that outlines the resources needed to create and maintain the app. This plan should include development time, hosting costs, development tools, marketing materials, and any other expenses related to the app. Reviewing your budget regularly is essential to evaluate whether you are staying within your planned limits. Additionally, you can look into various cost-saving solutions such as open-source software, cloud services, and shared infrastructure.

  • What industries are best suited for using ChatGPT?

ChatGPT is best suited for industries that require a large amount of customer engagement, such as hospitality, retail, banking, and healthcare. Additionally, chatbot technology can be used in any industry where customers are looking for quick response times and access to information 24/7.

Content created by our partner, Onix-systems.


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